Privacy Policy
Last Updated: [14 August 2026]
Hoist Impex (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
Information We Collect
- Personal Information: name, email, shipping/billing address, phone number
- Payment Information: processed securely via third-party payment gateways (we do not store full card details)
- Usage Data: browser type, IP address, pages visited, time spent on site (via cookies/analytics)
How We Use Your Information
- To process and fulfill your orders
- To communicate order updates, shipping confirmations, and customer support
- To send marketing communications (only if you opt in)
- To improve our website, products, and customer experience
- To prevent fraud and ensure website security
Sharing Your Information
We do not sell your personal data. We may share information with:
- Shipping/courier partners (to deliver your order)
- Payment processors (to complete transactions)
- Analytics/marketing platforms (e.g., Meta, Google) for advertising purposes
Data Security
We use industry-standard measures to protect your data, though no method of transmission over the internet is 100% secure.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
Data Retention
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
Children’s Privacy
Our website is not intended for individuals under 18 years of age.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
Hoist Impex
Email: info@hoistimpex.com
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